Privacy policy
DDAA Privacy Policy
This Privacy Policy explains how DUTCH DESIGN AGENCY APPAREL (DDAA) ("we," "us," or "our") collects, uses, and protects your personal data when you visit and interact with our Shopify webshop, in compliance with EU General Data Protection Regulation (GDPR). By using our website, you agree to the collection and processing of your personal data as described in this policy.
1. What Personal Data We Collect
We collect and process different types of personal data, depending on your interactions with our webshop:
Order Information: Name, email address, shipping and billing addresses, phone number, and payment details.
Account Information: Username, password, and order history if you create an account.
Technical Data: IP address, browser type, device information, and site usage analytics.
Marketing Preferences: Your preferences for receiving newsletters, promotions, or updates.
2. How We Use Your Personal Data
We use your data to:
Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve our webshop, personalise user experience, and analyse performance.
Send marketing communications if you have opted in.
Prevent fraud and enhance security.
Comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on:
Contractual necessity: To fulfil your orders and provide services.
Legitimate interests: To improve our business and prevent fraud.
Legal compliance: To meet tax, accounting, and regulatory obligations.
Consent: For marketing communications (you can withdraw consent at any time).
4. How We Share Your Data
We do not sell your personal data. However, we may share your information with:
Payment processors (e.g., Shopify Payments, PayPal) to securely handle transactions.
Logistics partners to fulfil and deliver your orders.
Marketing and analytics providers (e.g., Google Analytics, Meta Pixel) to improve our services.
Legal authorities when required to comply with legal obligations.
5. Data Retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Account and order-related data may be retained for tax and accounting compliance.
6. Your Rights Under GDPR
You have the right to:
Access your personal data and request a copy.
Correct or update inaccurate information.
Request deletion of your data (subject to legal requirements).
Withdraw consent for marketing communications.
Restrict or object to certain types of processing.
Transfer your data to another service provider.
To exercise these rights, contact us at info@dda-a.com.
7. Data Security
We implement security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no online transaction is completely secure, and we encourage users to take precautions when sharing personal information online.
8. Cookies & Tracking Technologies
We use cookies to enhance your shopping experience. For details, please refer to our Cookie Policy.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or requests regarding your personal data, contact us at:
DUTCH DESIGN AGENCY APPAREL
Nieuwe Leliestraat 133, 1015SN Amsterdam, Netherlands
Email: info@dda-a.com
DDAA Cookie Policy
This Cookie Policy explains how DUTCH DESIGN AGENCY APPAREL (DDAA) ("we," "us," or "our") uses cookies and similar technologies on our Shopify webshop, in accordance with EU regulations. By using our website, you agree to the use of cookies as outlined in this policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve website functionality, personalise your experience, and analyse website performance. Some cookies are necessary for the website to function, while others are optional and enhance your browsing experience.
Types of Cookies We Use
Essential Cookies: These cookies are required for core website functions, such as enabling secure logins, shopping cart functionality, and payment processing. Without them, the site cannot operate properly.
Performance & Analytics Cookies: These cookies help us analyse website traffic and understand how users interact with our store. We use tools such as Google Analytics to track user behaviour and improve the shopping experience.
Functional Cookies: These cookies remember your preferences, such as language selection or login details, to provide a more personalised experience.
Marketing & Advertising Cookies: These cookies are used to track browsing behaviour across different websites, allowing us to deliver targeted advertisements and measure campaign effectiveness.
Managing Your Cookie Preferences
Upon your first visit to our webshop, you will see a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time through our Cookie Settings page.
You can also control cookies via your browser settings. Most browsers allow you to block or delete cookies; however, this may affect website functionality.
Third-Party Cookies
We may use third-party services (e.g., Shopify, Google Analytics, Facebook Pixel) that place cookies on our site to enhance functionality, analytics, and advertising. These third parties have their own cookie policies, which we recommend reviewing.
How Long Are Cookies Stored?
Cookies can be session-based (deleted when you close your browser) or persistent (stored for a set period). The duration varies depending on the type of cookie and its purpose.
Your Rights & More Information
Under the General Data Protection Regulation (GDPR), you have the right to:
Access and request details about the data we collect.
Request that we delete personal data associated with cookies.
Withdraw consent for non-essential cookies at any time.
For more details contact us at info@dda-a.com.